Data disappear Telkom cant explain why

<p>I am experiencing very bad service from Telkom. I have a LTe wi-fi contract which consists of 50 Gig day time and 50 Gig at night . Never have I used all the data.</p> <p>On the 14th of November '16 my Data was depleted. I did an enquiry on the 15th at the call centre. According to them :</p> <p>15 gig was used on 11/11 00h00,</p> <p>6.2 gig on 12/11 00h03 15gig </p> <p>15gig on 13/11 00h00</p> <p>I bought another 5gig and was depleted in the next two days.</p> <p>Telkom cant explain to me what happend to the data and why the day time data was used when the data was usued during night time.</p> <p>There call centre only tel me that the the problem was escelated and the turn around time on problems is 72 working hours.</p> <p>I have requested for a manager to call me back beacause he is never availble to talk to ... no response</p> <p>I have also comunicating by e-mail but no repsons </p> <p> </p> <p>I am very disapointed with the service I recieved from</p> <p> </p> <p>Bertus Fouche</p> <p> </p>