DATA DEPLETION AND NO DATA

Telkom. I have sent twenty emails and have phoned eight agents. I am tired of your lack of service. I have purchased an iPhone 6 (25 September.) I am supposed to recieve an additional 500mb which I have not received and we are half way through the month. Not only do I not have data, but you have given me no credit. Please do not make me get another case number (I have two, due to your incompetence) or get another agent to contact me. Or tell me some nonsense of a pro-rata, get your facts straight! Fix the problem! You are in breach of contract and I can leave. Do not make me send another email or phone you once again. You have wasted my time. I am disappointed by your lack of service and appreciation for me as a customer. Not only have you not given me my additional 500mb, you have been eating my data on wireless and made me reset my data numerous of times. FIX MY DATA AND FIX MY WIRELESS! I want it done by tonight or tomorrow, else I will leave Telkom!