Data depletion: 3gigs in 30 mins

Worst service ever.

Escalated a call where I was refuse a manager. No one could assist me but kept me on the line.

They took 3 gigs of data within 30 mins without giving me a straight answer.

Can someone plz assist me with taking this matter to the telecoms ombudsman. Since when is ones right to speak to a manager about the service refused.

Being placed on hold for 20 mins at a time 2 gigs of data depleted within 10 mins and 1 gig in another 10mins

This does not make sense even the agent on the calls agreed. Plz review the call cause R300 data is no joke