Data depleted and told there has been no unusual data depletion

<p>Hi there</p> <p> </p> <p>So i have a Telkom Mobile Data sim - which gives me 10gb per month ... I use it on my iPad. I had it for a good few months/years now and <strong>have been</strong> happy with it.</p> <p> </p> <p>Now in Sept and Oct 2016 - within the 1st week of the month (1st 3 days of Sept i think), all 10gb has been used up and rest of the month it remains so - no data. I don't download any data (movies, series, games, etc) and i usually use the device as a hotspot (for which i do change the password now and then) for 2/3 other mobile devices but that too not for extensive usage (at most it is WhatsApp, FB, Instagram, Skype, app/software updates)</p> <p> </p> <p>Also previously, I've had MANY months where i dont even use ALL 10gbs so this is extremely strange and unacceptable - would be great if after this is sorted, that extra data carries over to next month and is rather not lost.</p> <p> </p> <p>I called in to Tlkom and got a ref number but just got an SMS telling me that there was no unusual data depletion. Which is not true ...</p> <p> </p> <p>Waiting for this to be resolved and reimbursed soon.</p> <p> </p> <p>Thanks</p>