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jocelyn E

1 reviews | Active since Nov 2013

28 Jan 2015, 10:09

Data coverage on telkom greatly exagerated

I went to telkom to buy a sim card for my new phone. They promised me that there is telkom mobile data coverage in my area (work and home). I therefore bought telkom data. Once you get home and all is running, turns out there is no service. It says internet connection suspended. Have now had to buy a bunch of all network data bundles just to use my phone.<br> <br> Telkom makes you reset the settings and it still doesnt work (done this 5 times now). When asked to refund the cash paid for the data so i can rather just buy all network bundles they say they are unable to do that.<br> <br> This is *****ing money, i wouldnt have bought the data had they been honest re the service.

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Replies (1)
Telkom
Telkom's reply28 Jan 2015, 11:16
Official
Hello jede26,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.

Have a great day!

Kind Regards
Keagan Moses
Telkom Social Media Team