CM
Clara M
1 reviews | Active since Jun 2018
29 Jun 2018, 19:58
Data contract gone badly
I took a data/ modem contract for R89 and at the end they charged me R1300 citing that my son used the SIM card to make calls which is unfair, I took the contract for a modem why do they allow calls to go through, this is a **** to reap consumers off and would want this account to be written off and immediately closed. I didn’t contract for a landline or cellphone contract but just a data/modemcontract. Your review to cancel and close my account will be appreciated. Concerned consumer
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
10 Jul 2018, 09:38Good morning Clara
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply10 Jul 2018, 09:38
Official
Good morning Clara
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,