Data charges

<p>i bought a gig of data from telkom last month to top up my business wifi data that ran out. i bought the data at around 10:00 am. By 10:21 my PA was still unable to use the internet as it still said we dont have data. I then phoned back to telkom at 10:21 and was told the lines are down i must phone back at later . At 11:21 I phoned back only to be told the 1 gig of data has ran out already -which i did not understand as until then my PA could not do any work since we were still awaithing the data bundles we bought. I lodge a complaint and until now no one has contacted me.</p>