Data bundles not connecting....

On the 09/07/2020 i had done a port from cell c to telkom. I then purchased a social bundle for R100 because I didn't qualify for mo nice. I called the customer care services on numerous occasions and they did nothing, all they told me was that telkom is having problems with that bundle and nothing can be done for me until they sort it out on their side. Which has not happened yet. I then purchased an lte bundle because there was no hope for the social bundle to work. FYI no bundle is working. There is no internet connection with the lte bundle. I called they helped me adjust my network settings and said it will work but still it is not working. I am highly frustrated and disappointed. There is R200 worth of data on my phone that I am unable to use.