PN
Phumeza N

1 reviews | Active since May 2014

10 Oct 2015, 21:05

DATA BUNDLE FRUAD

I am so annoyed with Telkom Mobile right now and i have decided to find another data network. I have been buying the 2gb +1gb data for a long time, and nothing in the settings of my devices have changed in the past few months, however my bundle has been riddiculously been taken by telkom mobile in a very ***** way. Right now i bought this package and in less than an hour it said i am left with 499MB what the heck?? How?? Noo noo you guys must tell us the truth. I am NOT dealing. This is our money. I am very angry. I have tried to monitor the data usage, and have noticed that the data just seemed to be depleting continuously without any internet usage on my device. I switch of everything when i am not using my phone. This is FRUAD!!!

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Replies (1)
Telkom
Telkom's reply10 Oct 2015, 22:03
Official
Hello Client89,

Thank you for your post.

Please be advised that we have sent you an email.

Your social media reference number is SM155072.

We apologize for any inconvenience caused.

Regards
William
Telkom Social Media Team

Best regards,