1 reviews | Active since Jun 2018
Data bought but not received
I recharged for R200 on the 21st of May 2018,I bought data for that R200 Telkom did not give me data I bought, I called their agents to assist a case was opened with a case number ********** 1, I was told an agent will call me and resolve the issue within 9 days, I patiently waited after 9 days I called them, all the time they tell me the person who is suppose to be working on my case have not gave them feedback, you can bet they are investigating a cash in transit heist, still no leads mnxm... The lady I spoke to yesterday said my case was resolved I should get refund before the end of yesterday, today I am calling them this lady now says apologies for the wrong information there's still no feedback on your case.... Ay marn these people are ****** they are all in ***** place....
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,