Data billed but not received
I have a wifi cotrat with Telkom. Data was depleted and i purchased the R25 for one hour to be added to my account. The R25 was added to my account but i never got the data. When i called in i was told telkom experienced network problems, but no solution as to what will happen to the amount that was added to my account for the data i didnt get.
Hi lindie-langa,
Thank you for making with us.
Please be advised that the data loaded on the number was used correctly, you are advised to turn off data when not in use, restrict the background data and clear the browser history.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi lindie-langa,
Thank you for making with us.
Please be advised that the data loaded on the number was used correctly, you are advised to turn off data when not in use, restrict the background data and clear the browser history.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,