PJ
Petronella J

1 reviews | Active since Apr 2018

20 Apr 2018, 02:12

Data been ******.

Misleading information about their Wi-Fi data packages. Do not inform you to switch your unit off when using their night time data service.

Any time data gets used up very fast as in my data indicated I had 5 gigs left and the next day I had no data. I was told my unit send and receives data while not in use.

I feel this is a total lie and that Telkom is *****ing my data.

0
Replies (2)
Telkom
Telkom's reply04 May 2018, 14:22
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

PJ
Petronella J's update04 May 2018, 16:25
Reviewer Update
Petronella van Jaarsveld. ID no. *** 082. Cell. No.***. Telkom No. +***4. Acc. No. ***. Reg. No. ***