YM
Yvonne M
1 reviews | Active since May 2015
20 Mar 2017, 10:28
Data
<p>Good morning </p> <p>I have a wi-fi data contract with Telkom mobile , it is 10 GB per month , 5 GB for day and the other 5 GB for night , concern is that my data is finished quickly and we spend weekdays at work and nights we mostly are sleeping . when I check both balance it shows I have data but when i try to use the Wi-fi i get a message saying I'm out of data .The sms i received shws I have data. Can Telkom Mobile please explain what is going on as I can't be paying for a service that I cannot use.</p>
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Replies (2)
Telkom's replyOfficial
20 Mar 2017, 14:06Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply20 Mar 2017, 14:06
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
21 Mar 2017, 10:14Good day
Please kindly confirm with us the affected number and I.D number so that we can assist you further.
Regards
Thokozani
Telkom Social Media Team
Best regards,
Telkom's reply21 Mar 2017, 10:14
Official
Good day
Please kindly confirm with us the affected number and I.D number so that we can assist you further.
Regards
Thokozani
Telkom Social Media Team
Best regards,