1 reviews | Active since Mar 2016
<p>I recently opened a new contract for the Smart 50 plan for the Huawei P9 lots. Everywhere I checked I sow that you get 500mb data. When I got the phone I only received 75mb data so I went in and asked the why they day because in July the new promotions came out for only ghat amount of data. I then emailed them a complaint because really NO ONE WILL PAY R219.99 for 75mb data. Then they said that if I took the smart plan 100 I would get 150mb data. I then explained that my colleague got the same phone on Monday and he got a GIG data with the 100 smart plan. They then told me they can't compare the two plans. They also told me that it changed from the 1st of September 2016 where when I was in the shop they told me July. I then asked if I was to take the smart plan 100 for R50-00 more how much data would I then receive knowing that they previous email stated only 150mb. They then said I Would get a GIG! THEY CAN'T EVEN DECIDE HOW MUCH DATA I WOULD RECEIVE? </p>
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Hello LaRhoné
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Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
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