NM
Nomonde M
1 reviews | Active since Apr 2013
05 Jan 2016, 09:24
DATA
I bought 5GB of data on the 23rd of the month, it got finished on the 5th hardly 2 weeks and 5GB of data is finished. I had not downloaded anything and I always switch off my data usage, I called the help line with no success and that made me even more angrier. I am not happy with the feedback received and this is not the 1st time this happened to me. <br> <br> I ported from MTN for the same bad service and now I'm getting it from Telkom Mobile.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
05 Jan 2016, 10:29Hello nmdebuka,
Thank you for bring this matter to our attention,
Kindly be advised that we have sent you an email regarding this matter.
Your reference number: SM183552
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for bring this matter to our attention,
Kindly be advised that we have sent you an email regarding this matter.
Your reference number: SM183552
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Best regards,
Telkom's reply05 Jan 2016, 10:29
Official
Hello nmdebuka,
Thank you for bring this matter to our attention,
Kindly be advised that we have sent you an email regarding this matter.
Your reference number: SM183552
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for bring this matter to our attention,
Kindly be advised that we have sent you an email regarding this matter.
Your reference number: SM183552
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Best regards,