Damn Telkom at it again!!!!

I'm getting sick and tired of Telkom. I am beginning to hate this stupid provider because everything about the service they provide sucks! I loathe having to always post negative reviews. I have nothing positive to say about you as a provider. The worst part is that they don't always respond to reviews and I'm starting tothink that its because they themselves are tired of responding to all the negative reviews. I have night surfer data that I THOUGHT I have been using this entire time but based on tbe text I just got from you, my normal data is what has been depleting. What is the point of having night surfer data if you are depleting my normal data? I want you to fix this. I want my normal data back please. FIX THIS. I have no hope that you will ever provide decent service. I WANT MY DATA BAC****!!! FIX THIS!!