1 reviews | Active since Nov 2016

06 Dec 2016, 06:05

Damaged Telkom Line

<p>My telkom line (ADSL) has been down for over a month now, ***. Since the fault was reported 4 technicians has been here to investiagte, however, they come and they go with no one giving feedback. I was online with telkom chat atleast 5 times, and each time they promise that they wil investiagte. I have up to date not heard back from telkom regarding the damaged telkom line. Please just fix the line, its your job. Louis Trichardt is not a big town, there is no way that all thechnicians can be busy for over a month. Please fix the line.</p>

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Replies (1)
Telkom
Telkom's reply06 Dec 2016, 14:05
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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