Damaged telephone pole still hovers dangerously

Due to the violent storm that occurred in Verulam 2 weeks ago (26th March 2015), the telephone pole just outside of my fence was damaged and leaning dangerously over my driveway and into my property. I had contacted Telkom, and in the first week, they had sent 2 inspectors/technicians to assess the problem. Thereafter, there has been no further feedback from Telkom. I had phoned the call center to query the status of this issue, but I was told that the case was resolved!<br> <br> The reference number that was originally supp**** is: 4009CNZ270315. I had escalated the issue with Telkom last week, but have not had any response.<br> <br> I am a current Telkom customer (landline and mobile) and I have had no previous issues with their service delivery.<br> I need this problem resolved ASAP as it is a safety concern for me and my family.