Damaged S6 within 4weeks of taking up contract.

I took up a an S6 contract with telkom on the 4th of May 2015 and 3weeks later the phone starting overheating and smoking everytime i would conect it to the charger. <br> <br> i then immedietly returned it to the store and i was told that the phone would go for repair, i then stressed that i will not accept a phone that is going for repairs when its only 3weeks old. my concern is that the phone was not even a month old yet it was so problematic.<br> i have since been in and out the store to find out wheather they will replace it instead every one is giving me the run around, even the Manager by the name of Mario avoids me. after a couple of weeks i demanded that the contract be cancelled at no cost but only what i have used as i have not had the phone for over a month now.<br> The consultants keep promising to call or email me of which none have been done even after they made me fill in a cancelation form.<br> <br> Telkom has horrific customer service and i wish to do no bussines with them.<br> <br> This is my last attempt at trying to get help. im giving it a week and thereafter i will be taking legal action, as the absence of the phone is also affecting my bussines.