AM
Ansophi M
1 reviews | Active since Feb 2011
07 Sept 2015, 15:28
Damaged line - no service
Good day,<br> <br> Please take note that we logged a call with ***. Due to water damage we have no line at the moment. Complaint was logged on Thursday, we followed-up on Fri, Sat and today and still no word from Telkom as to when a Tech will come. You are playing with our livelyhood as my husband is in IT and need to study and work from home. And me aswell. I do extra work from home and now are without that income as we have no internet. <br> <br>
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Telkom's replyOfficial
07 Sept 2015, 15:36Hello Ansophi,
We regret to hear this.
Be assured, your query has been handed over to our Technical Team for assistance and feedback will follow.
Ref SM143241.
We do apologise for any inconvenience caused.
Regards,
Didi
Telkom Social Media Team
***
081 180
We regret to hear this.
Be assured, your query has been handed over to our Technical Team for assistance and feedback will follow.
Ref SM143241.
We do apologise for any inconvenience caused.
Regards,
Didi
Telkom Social Media Team
***
081 180
Telkom's reply07 Sept 2015, 15:36
Official
Hello Ansophi,
We regret to hear this.
Be assured, your query has been handed over to our Technical Team for assistance and feedback will follow.
Ref SM143241.
We do apologise for any inconvenience caused.
Regards,
Didi
Telkom Social Media Team
***
081 180
We regret to hear this.
Be assured, your query has been handed over to our Technical Team for assistance and feedback will follow.
Ref SM143241.
We do apologise for any inconvenience caused.
Regards,
Didi
Telkom Social Media Team
***
081 180