Damaged Laptop

Ever since I took out the laptop contract February of this year, I have been having problems with. Immediately after I started using it, it started to show signs of broken software, glitching and hardware. Laptop has been sent in for 'repairs' bout 3 times, instead of immediately replacing the unit. I'm still sitting with a broken and non functional laptop with it's ****ler data bundle, which also is not working. Recently I went in, did the [URL Removed] and I wanted the contract canceled..I was told to pay 5000 to do so. I left it..I have been paying for this contract, a contract that's not functional and hardware that never works. They requested all the repair slips and so forth..and I still await an answer. I'm currently talking to my lawyers about this..but if matters can be resolved without legality, then I'll leave there.