Damage to property by Telkom technician and their failure to refund for cost of repairs

<p>On 5 July 2016 a Telkom technician damaged my electrical fence whilst working on my neighbours line. I reported the matter to their tehcnical department and was provided a case number 568 306 789 and was told the matter would be resolved in 2-3 days. After 2 weeks and many follow ups no person attended to this or contacted me. In my last call I was advised to have this repaired at my own costs and submit invoice for refund to Telkom. And so I did as the damage could not be left unattended any longer. As off 18 July I have been constantly been calling and emailing Lorna Letsoala; Mziwothando Tukuta, Sinthemba, et al, at additional cost to myself. These are consultants in the "Escalations" Department. What exactly they escalate I dont know as the matter is now 2.5 months old.</p> <p>This is now a repost of my intitial complaint posted on 07 September 2016. No one responds to my email and apart from the initial contact, have failed to assist in any way. Even those employed to address these grievance posted on Hello Peter conduct themselves in the same manner.</p> <p>Pending resolution of this matter I will not be granting access to any Telkom technician who requires access to the Telkom box in my property. </p>