BVDL
Bernardette Van Der Lith

1 reviews | Active since Dec 2016

06 Jan 2017, 02:12

Dailight Roberry

<p>Telkom?</p> <p> </p> <p>Why does your billing department find it acceptable to deduct payment, even thoug this payment was made 4 weeks ago?</p> <p> </p> <p>Your bill8ng department has been messing up my account for the past 6 months now.</p> <p> </p> <p>Please send me a contact number for someone who can help. Your call centre has NO IDEA what is going on.</p> <p> </p> <p>I would hate to take this matter to social media and The National Consumers Commossion.</p> <p> </p> <p>I am growing really tored of your games. </p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply06 Jan 2017, 19:39
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply10 Jan 2017, 15:56
Official

Dear customer,

Hope you are well.

Kindly be advised that we have requested further assistance from our Billing team , your case number is ***9 and feedback will follow.

Kind regards

Ithabeleng

Telkom Social Media

Best regards,