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I have 3 Cell phone Contracts with Telkom and my agreement with telkom debit date is the 25th of every month but thats not always the case they do their own thing like the end of October 2025 everyone debited me except telkom and when I realised that I was not debited I short paid them with R764.73 because I only had R1000.00 that I can pay. so they blocked my lines till 4th December 2025 even after I paid them the R764.73 that I short paid and R1764.73

I had to call them I think 4 times and everytime I called them I was given different story by their agent and Nudebt

even though I am not in errears with telkom I am being harrased by Nudebt saying I am owing Telkom money and If I dont pay my account will be handed over,worse I received an invoice on the 09th December 2025 from Telkom saying Total Due R4,486.11 pay before or by 31st December 2025, I dont know how did we get to that amount so I called their Customer Service and I spoke to Mpho I asked him why am I going to be debited R4,486.11 he said on his side it shows R1764.73 then I asked him if can he email me the updated invoice showing the correct amount that I am also aware of not this rediculous amount, he told their system can only send invoices on the 2nd of each month,what dont understand is I received invoice on the 9th but when Im requesting it it can only be sent on the 2nd

What I have been expiriencing the past few weeks with telkom its inhuman and very bad customer service they are a very big company but now they trying to ***** from me and ****ing me

terrible customer service