CYBERTRADE CONNECTION BROKEN AGAIN

SATELLITE INTERNET system no ***. It's down again and has been for five days! Please Telkom get this fixed, and more importantly, fix your call centre. Twice last year we had to complain via Hello Peter to get our Cybertrade system working. All attempts to contact Cybertrade then and now by phone fail completely. One just gets referred from number to number and finally the line goes dead. It is hopeless. Meantime we continue to pay our connection bills but the level of service is poor to non existent. We live in a rural area and cannot get any connection except satellite. It worked perfectly for 13 years but now - well, are they trying to ditch us? Are these breakdowns deliberate? PROF GRAEME ADDISON, Otters Haunt, PARYS.