CUTTING OUR LINES DUE TO THEIR INCOMPENCY

We cancelled a 3g on our lines via email and telephonicaly numerous times since November 2014. But every month they kept billing us and every month i kept phoning and emailing to inform them that they still have not cancelled and i am not paying for the service. So every month i would pay our account in full accept for that service of R 192.10. So then they cut our lines every month. and again we would have to phone and hold for up to 45min before getting thrhough to a consultant, who then ummmmmhh ummm h and sends us from a - z. After getting the lines back and them lodging request AGAIN to cancell, next month same story and the next and the next ect.<br> Our lines have now been off since Monday. We are an international company and cant afford to go for 4 days without our lines. I even now paid the account in full just to get our lines running agian. But NOOOOO,,, Still no lines. YOU MAKE ME SICK !!! Just because you are the only service provider in this area, you think you can do as you please and not take care of your obligations???? TELKOM is useless !!!