cutting lines without notification

<p>My Business, Which relies on tele-communication to order stock from my suppliers, had to come to an abrupt holt because TELKOM decided to not update my details for billing(done in November) as well as give me a call requesting payment. you would think that Telkom, a tele-communication company, would be able to use their product and phone me. Previous customer relations attendant, told my manager that they had phoned me. I will not stop until i have those recordings in my possesion(after all, "all phone call are recorded for quality purposes". i would futher like to ask who will be paying my managers cell phone bill for the call he had to make? as well as the loss of sales my company had to take in the last 24hours(reconnection time), due to the incompotence and lack of customer service this futile company offen has to offer. I want a response in the next week or this matter will be taken futher(as i have done in the past, this is not an empty warning)</p>