GC
Graham C
1 reviews | Active since Feb 2018
20 Feb 2018, 09:57
Cutting Contracts
Telkom has cut my contract since Friday the 16th Feb, and I'm still waiting for any response to resolving my issue. It has been 5 days without any sort of communication on my device which I am paying for.
I always recommend to everyone. however, this has left a very bitter taste and I'm very unlikely to recommend it to anyone else. and I have heard it has happened to multiple Telkom users and they have still not rectified their problems yet.
Hopefully, this gets fixed ASAP!!
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Telkom's replyOfficial
20 Mar 2018, 10:51Good Day
Thank you for allowing us the opportunity to assist further on your query.
An agent will be assigned to further investigate on your behalf, assist and provide feedback on this matter.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply20 Mar 2018, 10:51
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
An agent will be assigned to further investigate on your behalf, assist and provide feedback on this matter.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,