CUT OUR SERVICE BECAUSE OF THEIR ACCOUNT ERROR!

We have been stuck without ADSL for the past 2 days. This happens every month because Telkom's useless accounts department cannot get their invoice correct. They overcharged us by R3000 in November, and for some reason they can't rectify this error.

We have to go through this same nonsense every month, and we have to pay for additional internet access through another provider. If this does not get sorted ASAP we will be cancelling our account and taking it elsewhere where they can actually provide a service.