JB
Jan B
1 reviews | Active since May 2015
22 May 2015, 18:47
Cut off from uncapped account?!
I live in a commune and we all got cut off from the internet because we apparently used too much of our UNCAPPED account, we weren't even throttled, which is supposed to be the case if you go above the fair usage cap, we are now without internet in the middle of the month with work for university to do...
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Telkom's replyOfficial
22 May 2015, 19:34Hello whatever96,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112809.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112809.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply22 May 2015, 19:34
Official
Hello whatever96,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112809.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112809.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,