Cut off for money that is due in 2 days time and customer service can sort out.

Telkom disconnect my account on 30/03/2021 and payment only due 1/04/2021? please explain how accounts can be cut off 2 days before payment is due??????? when i ask this questions to customer care no reasons can be given. After numerous calls sum consultants say there is an error and I will be re-connected but waiting for 20 hours now????? Best off all I have 2 Telkom accounts one for fibre and cell account and other 2 x cell accounts and router, My fibre works and cell cut off on my other account 1 x cell cut off and rest working the cell number cut off is one I use for work per pushes but cant as I owe money that not due yet. My employer as I run a logistics department will not pay me for days I cant use my phone so I will see legal advice for Telkom to reimburse me for monies lost due to cutting me off. Please explain ???????????? how can you be cut off 2 days before and best off all only certain line items on certain accounts?????????

I am sure I will be charge a re connection fee AGAIN that will be another waist off my time to sort out.