lP
lyle P

1 reviews | Active since Jul 2010

09 Feb 2016, 12:02

CUT MY LINE 1 MONTH BEFORE REQUESTED - REFUSE 2FIX

\Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow. Your *** We apologise for any inconvenience caused.<br> Regards,<br> Moenieb.<br> Telkom Social Media Team.\"<br> <br> What a joke! The Telkom staff simply lie. I have received messages that my dilemma has ben fixed but the line is switched off. I feel that either they do not have the intelligence to comprehend instructions & fix up their messes OR THEY SIMPLY DO NOT CARE ABOUT THEIR CLIENTS WHO ACTUALLY PAY THERE SALARIES. My life and business have been in an upheaval since the line was incorrectly cut weeks ago. My personal opinion conclusion is that TELKOM STAFF MESS UP ON PURPOSE TO ENACT THEIR PERSONAL REVENGE AGAINST THE PUBLIC because they feel vindictive about their entitlements.<br> <br> I have since moved to 2 of their opposition companies who have provided me with excellent fibre, internet, Vox voice and the service has been real service, respectful and professional and the systems are far superior to that of TELKOM and the best is that its much more reasonable.<br> <br> IF YOU WANT PROPER, PROFESSIONAL & PROFESSIONAL TELECOMMUNICATION SERVICES - GO ELSE WHERE THAN TELKOM."

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Replies (1)
Telkom
Telkom's reply09 Feb 2016, 12:57
Official
Hello lp21,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is: SM192908

Regards
Luleka
Telkom Social Media Team