Customers service poor

<p>i called Telkom customer service this morning to inquire about my cell phone account and billing information, i then was answered by Thandeka mbatha who at first was courteous but soon as i was asking more details about my account her approach to me was like that of bully, she talked to me as if i was a child who does not know how to read invoice statements. i felt ashamed and as if i was an inane .</p> <p>after the call it was if she couldn’t wait to get rid of me. POOOOR customer service and all i needed was a clear understanding of what happened to be getting the amount i was billed.</p> <p> PS: shouting at me even</p>