Customers are treated with no respect.

Three weeks ago I switched from ADSL to Fibre. When the changeover happened my password ceased to work and I cannot access the internet. After 10 calls to the 10210 number and 4 different reference numbers, I am told that there is an error and they are unable to reset my password. This was escalated but to date I am unable to use a service which I am paying for. Telkom sucks and I intend to cancel with them.