1 reviews | Active since Jan 2015

28 Jul 2016, 06:30

Customer services non existent

<p>When is Telkom going to deal with my matter of November 2015 when they sent me a phone I did not order. They promised me an extra 90 minutes to make up for the mistake but I never got anything. </p> <p> </p> <p>They are deleting my emails without reading them. CUSTOMER SERVICE SUCKS!!!</p>

0
Replies (1)
Telkom
Telkom's reply30 Jul 2016, 08:58
Official

Good Morning Julie,

we apologize for this , we have requested a mobile agent to contact and assist you, the referance number for your complaint is AI*** thank you.

Kind regards

Yazied

Telkom Social Media

Best regards,