MK
Marc K

1 reviews | Active since Jul 2011

23 Mar 2017, 11:10

Customer service unable to respond

<p>Why I moved from Vodacom I'm not now entirely sure. The promise of Telkom Mobile's FreeME unlimited calls and a wad of monthly data was the driver. But after 1 month, I start getting sms's saying I've reached my call limit. Calls stop going thru. </p> <p>When I call the call centre they say they are unable to tell me what my call balance is (because it doesn't show up on their system)- are you kidding me ?</p> <p>I follow up on this online - no response</p> <p>I send an email - no response</p> <p>I send a tweet - nudda </p> <p> </p> <p>Thanks Telkom for the superior bad customer service</p> <p> </p> <p>Marc</p>

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