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samantha J
1 reviews | Active since Feb 2015
18 Feb 2015, 13:14
Customer service really bad
i have order my stock 2 weeks ago, and still they cannot give me any answer on when they will delivery stock, is the warehouse even working or striking, one of the staff members has been helpfull which he explained he was new, and i understand its not his fault, please should i cancel my signed contract with you? <br> <br> or can one of the manger contact me samantha ***<br> <br>
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Telkom's replyOfficial
18 Feb 2015, 16:21Hello M@1lsam123,
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the manager as per your request and feedback will follow.
Your Social Media ref is SM90259.
Apologies for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the manager as per your request and feedback will follow.
Your Social Media ref is SM90259.
Apologies for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply18 Feb 2015, 16:21
Official
Hello M@1lsam123,
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the manager as per your request and feedback will follow.
Your Social Media ref is SM90259.
Apologies for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the manager as per your request and feedback will follow.
Your Social Media ref is SM90259.
Apologies for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,