Customer Service? Or cash up before knock-off

On the 16 June i decided to take out another contract with telkom mobile and was assisted by Edgar, somewhat helpful. I did not have all my documents at hand but i filled in the application (application no:40754) and he suggested that I come in on Friday (19.06) to bring my the outstanding documents as the shop closes at 7pm. we agree. On Friday i call Edgar @ 17:35 to inform him that i am on my way and all is well... i get to the shop at 18:45 and Edgar has already cashed up and turned the system off!!! His first words to me is \Eish we closed"He tells me he cant do anything and i should come back tomorrow! knowing that i came all the way from work in Centurion he didn't even have the decency to call and inform him that he will be closing early or anything! according to him all he needed was 10mins max to complete the deal. this service is the worst i have ever received!!<br> after service like this i wish to cancel my current contract with Telkom mobile! """