Customer service last priority.
<p>Logged a call on the 19th Feb countless calls and visits by technical staff asking me questions like which lights should flash on my router. Keep coming to my property by appointment late and each time someone does come they cycling through the same list of excuses. How embarrassing Telkom. Pull up your socks....still waiting for this to be sorted. FAULT 204CTK190217. </p>
Hi andre-robins,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi andre-robins,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi,
we have escalated the fault to the dispatchers and they have allocated a technician. We have escalated to his supervisor to ensure he attends or arranges an appointment.
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi,
we have escalated the fault to the dispatchers and they have allocated a technician. We have escalated to his supervisor to ensure he attends or arranges an appointment.
Regards
Garreth
Telkom Social Media Team
Best regards,