1 reviews | Active since Jan 2014
Customer service is terrible
<p>I have been waiting for almost 2 months for a call to be resolved with Telkom</p> <p>"I have an issue with my internet activation<br />Ref: ********** 0<br />Logged13-10-16 15:47<br />In Progress13-10-16 15:47"</p> <p> </p> <p>This call has been esculated and an email has been sent to the service department manager (bongumusa si***ane ) i am very unhappy with this service and i would like something to been done asap.</p> <p> </p> <p>how long do i go on like with this poor service</p> <p> </p> <p>regards</p> <p> </p>
Just to let you know thembelihle thungula (manager) is also suppose to be getting back to me to i didnt ask about the last two managers thinking they would actually get back to me but i guess im learning how telkom dose business
Just to let you know thembelihle thungula (manager) is also suppose to be getting back to me to i didnt ask about the last two managers thinking they would actually get back to me but i guess im learning how telkom dose business
Still waiting for Telkom to sort out my issue after waiting for them to start 2 months later, now another month waiting for them to actually deal with the issue. Telkom's customer service is really terrible no one helps but they ready to take your money, never ready to assist when they need to fix your problem i logged a call 13-10-16 15:47 and its past 3 months now of waiting for my issue to be resolved this is what i keep getting told via sms "Our Networks department is still busy investigating case ********** 0. Apologies for the inconvenience. Telkom regards" waiting for 3 months going on 4 its absolutely just a load of **** i need to pay the full amount and get nothing back when they are at fault. should i cancel or should i just keep going on like there's nothing wrong ????
Still waiting for Telkom to sort out my issue after waiting for them to start 2 months later, now another month waiting for them to actually deal with the issue. Telkom's customer service is really terrible no one helps but they ready to take your money, never ready to assist when they need to fix your problem i logged a call 13-10-16 15:47 and its past 3 months now of waiting for my issue to be resolved this is what i keep getting told via sms "Our Networks department is still busy investigating case ********** 0. Apologies for the inconvenience. Telkom regards" waiting for 3 months going on 4 its absolutely just a load of **** i need to pay the full amount and get nothing back when they are at fault. should i cancel or should i just keep going on like there's nothing wrong ????