1 reviews | Active since Jun 2016
Customer Service is rediculous
<p>Account Nr ***. Tel number ***. I have been phoning and sending emails over and over and over for 3 months now to cancel the ADSL line, but Telkom just ignores every single request and refuses to cancel the ADSL line, and I am still being charged for ADSL when I dont want it. Then eventually I was told to send an email to Vivesh Chitba. Someone from his office then phoned to say she is cancelling the ADSL immediately, and she will reverse the changes back to the 1st of March, and nothing was done. I requested that I keep the telephone number I only want to cancel the ADSL</p>
Hi andry1
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Hi andry1
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
