Customer service

Bad customer service, it’s literally takes months for your requests to be even considered not actioned but considered. It’s even more hard when you call them because they always have excuses, if not systems they sent you from pillar to post. It’s impossible to get anything sorted in this company. They started me with insurance price where I was paying higher than what I was supposed to pay, I visited their walking Center I was sent to call, I called I was sent to a 3rd party, I called the 3rd party and guess what nothing solved n***. Now I wanna cancel this damn contracts still I can’t, I call they say systems are not working okay fyn (mind you I have more than 5 times), I request a call back from an adviser guess what they literally call and it’s only rings 3 times and they drop the call like what’s wrong with this company. I’m honestly defeated