customer service

<p>I recently bought a phone at Telkom in January 2017. About a month later my phone was ******, I tried to claim by the insurance( my mom recieved the worst service ever from telkom finrite insurance) then finally when they came through (last week) we found out that my handle was only insured after the incident on the the 17th of February and that is the exact date that I was at Telkom(where I bought my phone) asking why my mom was not appearing on any of their systems for insurance and on Telkom insurance systems.</p>