MvdM
Mari van der Merwe

1 reviews | Active since Feb 2017

06 Feb 2017, 17:37

Customer service?????

<p>We upgraded our speed last week Sunday and it has still not been implemented. I tried calling the customer service today but after being on hold for 25 minutes (6 different times) I have still not yet even been able to talk to someone. Once again the worst nightmare on earth to do business with telkom. What a dissapointment.</p>

0
Replies (1)
Telkom
Telkom's reply07 Feb 2017, 11:00
Official

Hi maribaker33,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,