**** Customer Service

<p>I tried contacting Telekom to move my line into the holding pool as I need to migrate my line to a new ISP. Reason being that I'm not getting what I pay for from Telkom.</p> <p>I have called in, been on hold for 30 minutes and when I finally got through I was given an email address to send my query to & they would respond. Ever since I sent an email to that address I haven't heard anything at all from Telkom. I try calling in & I'm put on hold for another twenty minutes and then told I should send an email to the address given and be patient. </p> <p>How can I be patient if I don't know what's going on? Nobody even responded or tried contacting me.</p> <p>Telkom is completely pathetic.</p>