customer service

am really not happy with Telkom customer service. my Sim card was suspended due to payment, i immediately went to the store to make a payment and they said i should wait for 24 hours, since from 31 August 2023 until today ... when i call the customer service waited for almost 45 minutes therefore the drop my call .... i have call more 5 times... they just drop my calls after waiting for so long kindly call me on this number ***