RS
Ryno S

1 reviews | Active since Jul 2016

08 Jul 2016, 11:04

Customer service

<p>Hi,</p> <p>Second complaint on hellopeter and nothing has been done to cancell a month to month contract I was put on without my consent by Telkom Mobile. </p> <p>After a formal contract and service cancellation form has been submitted in February 2016, no feed back nothing has been done since to solve my issue. Still paying for a service i dont need. Ive emailed telkom store Richards bay and my email was forwarded to a manager and nothing is been done, no feedback given what so ever. Telkom mobile is blatantly ignoring this verry serious matter. </p> <p>First hellopeter complaint i was promised by the telkom social media team a responce will follow,,, still waiting for that responce from 02/03/2016 </p> <p>Verry disappointed in telkom</p>

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Replies (1)
Telkom
Telkom's reply08 Jul 2016, 14:41
Official

Hi RynoSnyman

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

Best regards,