Customer Service

<p>December 2015 i closed my account but they could not assist due to public holidays. they can only process in February 2016. which was not done because i still got billed up until May 2016. they informed me to process a dispute. which i did, and i had to phone and follow up. today i phoned again to find out what is happening, and they informed me that they will re inburse me.. but before they can do that, i need to send bank statements and proof of id.........................</p>