********** customer service

Worst customer service ever! 4 months of lengthy timewasting calls to call centre consultants (must've spoken to at least 10). Issues raised not updated on profile. Disputes lodged not on profile, Lies. Exorbitant additional fees charges for 5 months (unpaid debits and disconnection fees) despite payment of monthly subscription fee every month. Requested that my debit order be changed to 15th for the umpteenth time but TELKOM keeps billing me EVERY month end just to bill their R202 payment rejection fees and R260 disconnection fee even if what is due is less than that totaled. Numerous requests to have services suspended then they say they will credit the fees and keep my account going, just to continue milking as disputes are reversed afterwards and then credit again. I literally pay double since Nov 25. At wits end. Have 2 service contracts with them, a client for 10+ yrs. Counts for nothing.