KL
Karabo L
1 reviews | Active since Sept 2014
21 Jan 2018, 10:35
Customer queries not resolved
I have a router with them which has not been working since December 2017. Im paying for something that isn't working. It's the end of January and it is still not working. I have spoken to multiple people in the org and they haven't been helpful at all. I've tried everything. I have given them enough time to sort this thing out. It's actually pathetic. I want my data for Dec and Jan to be reimbursed or my funds paid back! Case: ********** 4 and ********** 5
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
14 Feb 2018, 13:12Good day lethale,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply14 Feb 2018, 13:12
Official
Good day lethale,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,